Courtney Fortner
Chief Client Services Officer, Market President, Florida, & National Enterprise Practice Optimization Leader
Courtney is Navvis’ Chief Client Services Officer and Florida Market President, working with client partners, providers, health systems, and health plans to deliver market-based population health. In addition, she leads Navvis’ national Enterprise Practice Optimization team, ensuring practice engagement, optimization and alignment of data and workflows, and readiness for the deployment of processes, people, and technology.
Courtney has expertise in strategy, operations, and market leadership. She works closely with providers, health systems, and health plans in-market to identify, implement, and operate strategies that create value in all payment models, and for all populations.
In her role she leads a multi-faceted team that is responsible for the delivery of both practice- and patient-level support. Her team is responsible for the Navvis Client Onboarding process, configuring and implementing our solution. After go live, her team works to improve care coordination and management for patients, working closely with providers. In addition, through the Navvis Practice Optimization Program (POP), Courtney and her team are engaging with physician practices across the country to improve the efficiency and quality of care delivered at the point of care.
Courtney has a wealth of experience across the healthcare industry, in both physician group and hospital settings. Most recently, Courtney was a Population Health Manager for a national population health company, where she guided physicians and health systems in the transition towards value-based payments. Courtney also worked for Northeast Georgia Health System, a top ranked (state and national) hospital.
Courtney earned a Bachelor of Science degree in Business Administration from Baker College, and an Associate of Applied Science degree in Accounting from Lanier Technical College.